Terms of service
TERMS OF SERVICE
These Terms of Service govern your use of the Fit Car Covers website and your purchase of products from Fit Car Covers.
By accessing our website, placing an order, or using any of our services, you agree to these Terms of Service together with our Privacy Policy, Refund & Returns Policy and Shipping & Delivery Policy.
1. ABOUT FIT CAR COVERS
Fit Car Covers operates an online retail business supplying automotive products and related accessories to customers internationally.
References to “Fit Car Covers”, “we”, “us” or “our” in these Terms refer to the business operating this website.
Our official business details and contact information are available on our Contact Us page and in the website footer.
2. ELIGIBILITY TO PURCHASE
By placing an order through our website, you confirm that:
• You are legally capable of entering into a binding contract.
• The information you provide is accurate and complete.
• You are authorised to use the payment method selected.
• Your purchase complies with applicable laws in your country.
3. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, photographs, specifications, colours and other information displayed on our website are accurate.
However, colours may appear differently depending on screen settings, lighting and device displays.
For products designed or selected according to vehicle information, customers are responsible for selecting and providing accurate vehicle details including, where applicable:
• Vehicle make
• Model
• Generation
• Body style
• Model year
• Other requested specifications
If you notice incorrect information after placing an order, please contact us as soon as possible.
4. PERSONALISED AND CUSTOM PRODUCTS
Certain products may offer optional personalisation, including custom logos, artwork, text, measurements or other customer-requested modifications.
The customer is responsible for ensuring that any information, artwork or files supplied for personalisation are accurate and suitable for use.
Where a customer uploads or supplies artwork, the customer confirms that they have the necessary rights or permission to use that artwork.
Personalised products may be subject to different cancellation and return conditions as explained in our Refund & Returns Policy.
5. PRICES
Product prices are displayed in the currency selected or made available through the website.
Prices may change from time to time.
The price applicable to an order is the price displayed during checkout at the time the order is placed, subject to correction of obvious pricing or technical errors where permitted by applicable law.
Any applicable delivery charges, taxes or other charges collected by us will be shown before payment is completed.
International customers may also be responsible for customs duties, import taxes or local charges as explained in our Shipping & Delivery Policy.
6. ORDERS
Submitting an order does not necessarily mean that the order has been accepted.
After an order is placed, you will normally receive an electronic confirmation acknowledging receipt of the order.
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
• A product is unavailable
• Payment cannot be authorised
• Fraud or misuse is reasonably suspected
• Incorrect pricing or product information has been displayed
• Shipping to the requested destination is not possible
• The order would violate applicable law
If we cancel an order after payment has been collected, any amount due will be refunded to the original payment method.
Nothing in this section limits rights available to consumers under applicable law.
7. ORDER CHANGES
Customers should review all order information carefully before completing payment.
If you need to change your delivery information, vehicle details, selected options or personalisation request, contact us as soon as possible.
We will make reasonable efforts to accommodate changes, but changes cannot be guaranteed once order processing or personalised work has progressed.
8. PAYMENT
Payment must be completed using one of the payment methods made available at checkout.
Payment services may be provided by third-party payment processors.
Fit Car Covers does not control the independent systems or policies of third-party payment providers.
Your order may be delayed or cancelled if payment cannot be successfully authorised.
9. SHIPPING AND DELIVERY
We offer international shipping to supported destinations.
Shipping options, costs and estimated delivery information are governed by our Shipping & Delivery Policy.
Customers are responsible for providing complete and accurate shipping information.
International orders may be subject to customs duties, taxes or local charges imposed by the destination country.
10. RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds, exchanges and cancellations are governed by our Refund & Returns Policy.
Nothing in these Terms excludes or limits statutory consumer rights that cannot legally be excluded or restricted.
11. PRODUCT USE
Products must be used in accordance with their intended purpose and any instructions provided.
Fit Car Covers is not responsible for loss or damage caused by misuse, incorrect installation, unauthorised modification, failure to follow instructions or use of a product outside its intended purpose, except where responsibility cannot legally be excluded.
12. INTELLECTUAL PROPERTY
Unless otherwise stated, website content including text, graphics, photographs, design elements, logos and other original materials owned by Fit Car Covers may not be copied, reproduced, distributed or commercially used without permission.
Third-party vehicle names, trademarks and logos remain the property of their respective owners.
Reference to a vehicle manufacturer, model or trademark is used where necessary to describe product compatibility and does not imply sponsorship, endorsement or affiliation unless expressly stated.
13. CUSTOMER-SUPPLIED CONTENT
If you provide photographs, artwork, logos, text or other content in connection with an order, you grant Fit Car Covers permission to use that content only as reasonably necessary to fulfil your order and provide related customer service.
We will not claim ownership of customer-supplied intellectual property.
14. PROHIBITED USE
You must not use our website:
• For unlawful or fraudulent activity
• To interfere with website security or functionality
• To transmit malicious code
• To attempt unauthorised access to systems or accounts
• To infringe the intellectual property or legal rights of another person
• To submit false or misleading information
We may restrict access where misuse of the website is reasonably suspected.
15. THIRD-PARTY SERVICES
Our website may use third-party services including payment processors, shipping providers, analytics services and ecommerce technology providers.
Third-party services may operate under their own terms and privacy policies.
We are not responsible for the independent operation of third-party websites or services except to the extent required by applicable law.
16. WEBSITE AVAILABILITY
We aim to keep the website available and accurate, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to maintenance, technical issues or circumstances outside our reasonable control.
17. LIABILITY
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, nothing in these Terms excludes or limits responsibility for:
• Death or personal injury caused by negligence where liability cannot legally be excluded
• Fraud or fraudulent misrepresentation
• Faulty goods
• Goods that are not as described
• Any other consumer right that cannot legally be restricted
To the extent permitted by applicable law, Fit Car Covers will not be responsible for indirect or unforeseeable losses that were not reasonably foreseeable when the contract was formed.
18. CONSUMER RIGHTS
These Terms are intended to operate alongside applicable consumer protection laws.
If any provision of these Terms conflicts with a mandatory consumer right that applies to your purchase, that mandatory consumer right will take priority.
19. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
If you are a consumer residing outside England and Wales, you may also benefit from mandatory consumer protection rights available under the laws of your country of residence.
Nothing in this section removes rights that cannot legally be excluded.
20. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our business, website, services or legal requirements.
The version published on the website at the time you place an order will apply to that order unless applicable law requires otherwise.
21. CONTACT
If you have questions regarding these Terms, please contact Fit Car Covers through our Contact Us page.